VoIP Spear Blog: News & Noise
Jan 18, 2015

Looking Back and Moving Forward: VoIP Spear Leads the Way

We had a great year here at VoIP Spear. Our service has been instrumental in the phenomenal growth of the industry. And the new year is looking like another great one for VoIP and VoIP monitoring!

As a leading global provider of VoIP performance testing services, we play a crucial role in ensuring consistent VoIP service quality. Individuals and businesses – those that provide telecommunications services and those who rely on them – are always better off when they have our monitoring services set up. Performance inconsistencies and possible problem scenarios can be logged and addressed swiftly.

Helping Businesses and Individuals

For businesses and individuals, this was the year when VoIP became a truly reliable alternative to wireline telephony. In the past, it has always been the more affordable choice while still dodging questions about reliability. This changed as the technology improved immensely. Alongside VoIP Spear's monitoring service, there is now the guarantee of communications services that can provide for the demanding requirements of businesses, big and small.

Here are some articles where business VoIP and VoIP Spear take center stage:

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Nov 13, 2014

Two New VoIP Spear Reviews

I was surfing recently when I stumbled across two nifty little posts about VoIP Spear.

Testing your Network Connection for Packet Loss and Latency

"Testing Your Network Connection for Packet Loss and Latency" was written in April by Tely Labs. They have included a large screenshot showing one of our VoIP Spear charts so the post looks very nice.

I like how the post is a "How To" guide for using VoIP Spear. For example, it explains that an endpoint is "defined as your public IP" and that latency is "a synonym for delay". As someone who is immersed all day long in the world of VoIP troubleshooting, I sometimes forget what a normal perspective is.

The post's last section is also pretty useful. It talks about the type of information you should have handy if you want to call up your ISP to report a VoIP call quality issue. It has me thinking about how we can build some of this information into VoIP Spear.

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Jan 29, 2014

VoIP Spear Goes Global

We start the year right at VoIP Spear! Beginning January, you can now select your testing servers from multiple locations in North America, Europe, Asia and South America for each of your endpoints. This means that you can get the most accurate results by choosing locations closer to your endpoints.

  • North America: New York, Chicago, San Francisco, Miami
  • Europe: London, Paris, Frankfurt, Amsterdam, Moscow, Milan, Madrid
  • Asia: Hong Kong, Japan (Tokyo), Singapore, India (Chennai)
  • South America: Chile (Vina del Mar)

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Dec 24, 2013

Is Your Business Ready to Switch to VoIP

2014 draws near as VoIP continues to make headway into telecommunications, practically taking over chunks of what used to be wireline companies' market. VoIP technologies and services have greatly improved through the years. Costs have remained consistent, if not lower. And network support is better than ever. It is a great time to make that big VoIP switch. But before you take the next step, switching to VoIP may not be for everyone -- at least not yet.

Ask yourself three questions:

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Nov 6, 2013

A Guide to Transitioning to VoIP

At VoIP Spear, we believe that VoIP is the next step in the development of telecommunications. Anything that is not moving toward VoIP - transitioning into using it as their main means of communication, or at least trying out the technology through free accounts - is missing out on immense benefits: savings, telecommunications convergence, and accessibility, among others. But there are many who do miss out, partly because of the notion that transitioning to VoIP is complicated.

This isn't really the case. Switching to VoIP can be quick and simple, even for businesses. Of course, there's a lot more investment necessary for those wanting corporate VoIP accounts. Still, the long term savings will make up for it. Here's a quick guide to help you transition to VoIP.

Take Care of VoIP Requisites

One of the first things that you need to have ready when you want to transition to VoIP is a good internet service. Getting good VoIP service is partly dependent on how good your network connections is. If your network service provides enough speed and bandwidth for additional data packets - this time, voice packets - then you're halfway to being VoIP-ready. If you are setting up VoIP for your home, you should at least be on DSL service. If this is for a corporate VoIP account, being on a T1 line is necessary.

Then, of course, you need to get a VoIP service account. Your VoIP service provider can be from practically anywhere. But, it's always better to get with a provider that has a good reputation among your peers and colleagues, and is readily accessible to you in case you need technical or billing support. They should ensure an uptime of at least 99.99%. And, it's also good to know if they implement service quality monitoring, perhaps through VoIP Spear's call quality monitoring service. Ask them about how they monitor their service.

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