Frequently Asked Questions

What is VoIP Spear?

VoIP Spear is an online VoIP Quality Test and Call Quality Monitoring service, perfect for personal use, businesses using VoIP, or service providers.

How does VoIP Spear work?

VoIP Spear sends network traffic to your VoIP endpoints at regular intervals. We monitor the performance of your VoIP connectivity and grade this according to pre-determined performance thresholds. From this, we can estimate the quality of a VoIP call under these network conditions.

How can I tell how good or bad my VoIP quality is?

We regularly test your VoIP call quality and estimate your VoIP service’s performance using using MOS (Mean Opinion Score), the industry's standard way of rating VoIP QoS. MOS is a number from 1 (bad) to 5 (excellent).

Will I have to install any software on my computer or server?

No. VoIP Spear is completely automatic and online. You don't have to install anything on any computer or server to begin monitoring VoIP call quality.