VoIP Spear Blog: News & Noise

Introducing Watchtower

One of the things we're most proud of at VoIP Spear is how diverse our user base is. At one end of the spectrum are individuals who use VoIP Spear to monitor a single endpoint, whilst the other end includes service providers who need to monitor hundreds of endpoints or more.

Our newest feature, Watchtower, is designed specifically for those customers who are managing a lot of endpoints.

What is Watchtower?

Watchtower is a dashboard in VoIP Spear where you can track the network performance of all your endpoints simultaneously. This consolidated view is perfect for your support team because it gives them the ability to spot issues with a single quick glance.

Watchtower is configurable

We understand that a dashboard like this is most useful if you're able to customize it for your own needs, and that's why we've made Watchtower configurable.

You can select how you want to view the data, filter for the endpoints you're interested in, and organize the data in different ways.

Sparklines, anyone?

The default Watchtower view gives you a summary of endpoint performance however you can choose to view this as a sparkline, as shown below.

What period of time are you interested in?

Select the period of time you're most interesting in monitoring for your endpoints. If you're interested in recent activity, set Watchtower to show you the last hour. If you want a longer term view, set it to 6 hours.

Which Users Will Benefit Most From Watchtower?

Watchtower is geared towards VoIP Spear users who have many endpoints to monitor. Some examples are below.

  • Network Operations Centers (NOCs): Watchtower is your central monitoring hub for managing large-scale deployments.
  • IT Support Teams & Managed Service Providers (MSPs): Perfect for multiple client networks and helping you proactively stay on top of network quality performance.
  • Enterprise Businesses: Ensure all office locations maintain optimal network quality from one streamlined screen.

How to Get Started

Watchtower is available now for VoIP Spear users on any of our "Carrier" plans. Simply log into your account and navigate to the Watchtower dashboard.

Want to learn more? Contact us to schedule a demo today.

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